At [sitename], we aim to make your shopping experience smooth and reliable. Please take a moment to review our comprehensive shipping policy tailored specifically for our bathroom carpet products.
1. Nationwide Delivery Coverage
We provide delivery services across all regions of Vietnam, from major cities to rural areas. Whether you’re located in Hanoi, Ho Chi Minh City, Da Nang, or the provinces, we’ve got you covered.
2. Flat Shipping Fee
We offer a fixed shipping rate of 30,000 VND per order. This fee is standard, regardless of your order size or shipping address.
3. Order Processing Time
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Orders are processed within 1 to 3 business days after confirmation.
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The exact preparation time may vary depending on the quantity of items ordered.
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Orders placed after 5:00 PM or on weekends will be processed starting the next business day.
4. Estimated Delivery Time
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After the preparation phase, delivery typically takes 3 to 5 working days, depending on your geographic location.
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Delivery times do not include weekends or public holidays.
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Remote areas may experience slightly longer shipping durations.
5. Delivery Schedule & Cutoff Time
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Orders shipped before 5:00 PM will be dispatched the same or next business day.
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Deliveries are made during regular working hours, excluding Sundays and national holidays.
6. Shipping Partners
We work exclusively with trusted and reputable logistics providers to ensure:
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Safe packaging and handling
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Real-time tracking where available
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Professional and courteous delivery staff
7. Possible Shipping Delays
In some circumstances, delivery may be delayed due to:
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National holidays
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Natural disasters or epidemics
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Force majeure or disruptions in logistics services
In such cases, we will do our best to communicate updates via email or phone.
8. Customer Support
Should you have any questions or issues related to your shipment:
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Email us at: [email]
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Call our support team at: [phone]
Our customer service team is ready to assist you with any delivery concerns.
We appreciate your trust in [sitename] and are committed to getting your bathroom carpet to your door quickly and safely.