Welcome to [sitename]! By placing an order with us, you agree to the following terms and conditions. Please read them carefully to ensure a clear understanding of your rights and obligations.

1. Acceptance of Terms

By accessing or purchasing from [sitename], you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, including all policies referred to herein.

2. Product Information

We strive to display our bathroom carpets as accurately as possible. However:

  • Product colors may slightly vary due to screen settings.

  • Sizes are approximate and may vary within an acceptable range of tolerance.

We reserve the right to correct any errors in pricing or descriptions.

3. Pricing & Payment

  • All prices are listed in Vietnamese Dong (VND).

  • A flat shipping fee of 30,000 VND is applied per order.

  • Payment must be completed via bank transfer using the QR code provided at checkout.

  • Orders without successful payment confirmation may be canceled within 24 hours.

4. Order Processing & Delivery

  • Orders are processed within 1–3 business days after payment confirmation.

  • Estimated delivery is 3–5 business days, depending on the destination. This excludes weekends and public holidays.

  • We partner with trusted logistics providers to ensure safe and timely delivery.

  • Delivery delays may occur due to external factors such as weather, epidemics, or national holidays.

5. Returns & Refunds

  • Customers have 7 days from the delivery date to request a return or exchange.

  • Refunds are processed within 7 business days once returned items are received and approved.

  • Items must be unused and in original packaging.

  • Shipping fees are non-refundable unless the return is due to our error (defective or incorrect items).

6. Intellectual Property

All content on [sitename], including images, text, and graphics, is the property of [sitename] and may not be copied, modified, or reused without our written permission.

7. Limitation of Liability

[sitename] is not liable for:

  • Any indirect or incidental damages related to the use of our website or products.

  • Delays caused by shipping partners or circumstances beyond our control.

8. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, ensuring confidentiality and compliance with local data protection laws.

9. Governing Law

These Terms are governed by the laws of Vietnam. Any disputes will be resolved in Vietnamese courts.

10. Contact Us

If you have any questions or concerns regarding these Terms, please contact:

  • Email: [email]

  • Phone: [phone]

By purchasing from [sitename], you agree to all the terms outlined above. Thank you for trusting us with your bathroom comfort!